Download resume
View LinkedIn

I help organizations create clear, accessible experiences for complex digital products including AI-powered and enterprise software solutions.

As a Senior UX Writer and Content Designer at Crown Equipment, I create content that helps users navigate operational workflows, AI-assisted experiences, and business-critical tasks across 18 enterprise applications. My work focuses on content strategy, accessibility, design systems, governance, localization, and scalable content operations. With a background spanning healthcare, education, business leadership, and user experience, I bring more than 25 years of expertise in helping people understand complex information and make confident decisions.

Areas of Focus

  • AI Content Design

  • Enterprise Software

  • Content Strategy

  • Content Governance

  • Design Systems

  • Accessibility & Inclusive Design

  • Localization Readiness

  • Help Center & Support Content

Quick Facts

  • Senior UX Writer / Content Designer at Crown Equipment

  • Support 18 enterprise applications and 9 UX designers

  • Co-lead content governance and design system initiatives

  • Review and approve all GitHub content prior to release

  • Create Help Center documentation, onboarding content, and UX content standards

  • Doctor of Audiology

  • M.S. User Experience Candidate, Arizona State University

  • 25+ years of communication expertise