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I help organizations create clear, accessible experiences for complex digital products including AI-powered and enterprise software solutions.

As a Senior UX Writer and Content Designer, I create content that helps users navigate operational workflows, AI-assisted experiences, and business-critical tasks across complex enterprise products. My work spans content strategy, accessibility, design systems, governance, localization, and scalable content operations. With a background in healthcare, education, business leadership, and UX, I bring more than 25 years of experience helping people understand complex information and make confident decisions.

Quick Facts

  • Senior UX Writer / Content Designer | Crown Equipment

  • Supported 18 enterprise applications and 9 UX designers

  • Co-led content governance and design system initiatives

  • Reviewed and approved UX content before release

  • Created Help Center content, onboarding guidance, and UX standards

  • Doctor of Audiology

  • 25+ years of communication expertise

Areas of Focus

  • AI content design

  • Enterprise software

  • Content strategy

  • Content governance

  • Design systems

  • Accessibility and inclusive cesign

  • Localization readiness

  • Help Center and support content