I’m Marlo, a Senior UX Writer and Content Designer who helps simplify complex systems through clear, user-centered content.
I love turning technical workflows and messy ideas into experiences that feel intuitive, supportive, and easy to navigate.
With a background in communication science and enterprise UX, I focus on creating content that guides users clearly and fits naturally into the product experience.
Take a look at a few of my featured projects below.
Purpose Design Co.
Landing Page: Designing Content via user research, A/B testing and auditing accessibility (full case study)
Springboro Panthers Touchdown Club
Website: Featuring an order form, a Coming Soon page and push notifications (specific UX writing elements)
Content systems
Scalable UX writing standards, naming conventions, and governance.
Design systems
UX content patterns, terminology, and scalable documentation.
UX writing for complex systems
Carpool Champ
Mobile App: Showcasing information architecture based on prototyping and user research (full case study)
Areas of focus:
Strategic, scalable, human-centered content design
Conversational UX
Prompt refinement, response clarity, and AI-assisted interactions.
Content strategy
Information architecture, ecosystem mapping, and workflow clarity.
City Pups!
Mobile App: Setting voice, tone and style with usability testing and iterative writing (full case study)
Accessibility
Inclusive, plain-language content aligned with accessibility best practices.
Enterprise UX
Complex workflows, operational systems, and technical product experiences.
Couch Captain
Mobile App: Developing a content strategy through user research, prototyping and usability testing (full case study)
Localization-ready content
Structured content optimized for translation and global experiences.
Cross-functional collaboration
Partnership across product, design, engineering, and research teams.
Featured projects:
Selected case studies focused on simplifying complex systems through clear, user-centered content design.
A little more about me:
Crossword puzzle enthusiast
I love creating custom crossword puzzles, still with pen and paper. I even created puzzles for The News Record, the University of Cincinnati’s student newspaper.
Former English Professor
I taught freshman English composition at the University of Cincinnati, where I learned quickly that grammar corrections have to be airtight.
Empathy-driven thinker
Empathy is one of my biggest strengths. I naturally put myself in other people’s shoes, which is probably why I enjoy solving communication problems through UX writing.